January 6, 2009
What happened this morning
I was composing my Tuesday Teaser photo verification post this morning when my isp gave up the ghost. I did what I always do when that happens. I obsessively clicked “Refresh” and various bookmarked URLs, hoping against hope that something magical would happen and my connection would come back. It didn’t, so I decided to use my time a little more productively and make a run to the grocery store.
This is what I saw when I got near the entrance to my community. Oceanic Time Warner apparently knew that y’all were waiting for me to make a winner’s announcement and they got right on top of their repairs. They must have sent all of their Westside personnel out to take care of me. I had passed a single truck near my house, so there were six altogether, one hauling a trailer. I was feeling the love!
See that coil of nasty, dirty cable on the back of the lead truck? That’s 320 feet of cable - enough to stretch from end zone to end zone, with a little left over - that had to be pulled from the underground conduit.
The field service personnel of Oceanic Time Warner asked me to apologize to you for ruining your morning. They’re very sorry and will try their best to not let it happen again. Aren’t they just the nicest folks? They took about two hours to fix things up. That’s pretty phenomenal in my book!
[tags]cable service, cable service outage, Oceanic Time Warner, nice guys[/tags]
Posted by skeet @ 12:44 pm • Internet; the WWW, Computers & Technology
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January 6th, 2009 at 12:46 pm, skeet’s stuff » Tuesday Teaser photo verification Says:
[…] Sorry for the delay, folks! Cable has been out. […]
January 6th, 2009 at 4:48 pm, Donna Says:
Glad you are back up and running. Hope you are having a great day. I’m having a wet one. Oh, well. I guess we need it.